Customer Support Advisor
Auckland, Auckland, New Zealand
Full Time
4 hours ago
No Sponsorship
About this role
Role Overview
- Answering calls & emails, solving customer queries with patience and expertise
- Diagnosing technical issues and escalating where needed
- Introducing customers to awesome Paymark products like e-commerce solutions and payment insights
- Keeping our systems updated with all interactions.
Requirements
- Customer service superstar – Whether it’s hospitality, retail, or call centre work, you love solving problems
- Tech-savvy – Basic computer skills? Tick!
- Eager to learn – We’ll provide full training, and you’ll have an awesome buddy to help you settle in
- Flexible & adaptable – No two days are the same, and that excites you!
Benefits
- Stunning Auckland office – (hello, harbour views!)
- Award-winning workplace – Great Places to Work, Top Employer Award, and more!
- Subsidised massages – Because who doesn’t love a mid-week stress relief?
- Career growth – Many of our leaders started in this very role!
- KiwiSaver Contribution: We’ve got your future covered with our KiwiSaver superannuation contribution.
- Recognition & Rewards: We believe in celebrating success! Our awesome rewards and recognition program ensures you’re appreciated for your hard work.