Provide strategic leadership and operational oversight for the IT applications team
Oversee the lifecycle of enterprise applications (ERP and supporting applications), including performance, security, and maintenance
Supervise, mentor, and lead the IT applications team
Manage relationships, contracts, and service level agreements (SLAs) with software vendors and third-party developers
Develop and support IT application policy, process, and procedures
Provide strategic leadership for ongoing operational development, data integrity, integration, and security of ERP and MES systems.
Drive continuous improvement by identifying efficiencies within existing platforms and leading the planning and implementation of new systems and processes.

Bachelor’s degree in Information Technology, Computer Science, or similar discipline or equivalent work experience
5-7 years of experience as a leader or project leader in an IT capacity preferred
Minimum of 7+ years of systems planning, support, conceptual design, and feasibility study experience in a medium to large organization
At least 7 years of experience supporting ERP and/or MES applications software with emphasis on functional process analysis and implementation.
Significant experience in a large manufacturing environment is preferred.
Expertise supporting full cycle implementation, which includes Gap Analysis, Requirements gathering, Blueprinting, Development, Testing, Reporting, Go-live and Post Go-live support.
Demonstrated knowledge in ERP Financial System and functional system analysis is preferred.
Minimum of five (5) years of progressive experience in business systems analysis, enterprise applications, and operational or management reporting.
Formal training or certification in business analysis, ITIL, project management, or a related discipline is preferred.

Director, IT Applications

Key skills