Serve as the strategic reference for semi-active files related to appeals and cost-sharing, analyzing complex and historical cases to identify key issues and actionable levers.
Develop appeal and cost-sharing strategies in collaboration with lawyers and specialized partners, structuring files for legal proceedings and tribunal hearings.
Leverage your in-depth understanding of the medical aspects as an analytical tool to inform decisions, formulate recommendations, and support strategic thinking.
Work closely with lawyers, medical experts and other stakeholders, conduct targeted research, and intervene as needed in conciliation or in communications with workers.
Contribute to the management, optimization and streamlining of a caseload of complex files.

Proven experience: minimum 5 years in CNESST claims management or a similar field.
Analytical and strategic mindset: ability to understand complex cases, identify key issues and anticipate risks.
Resourcefulness and proactivity: comfortable handling semi-active, complex files and working independently.
Knowledge of medical aspects: sufficient understanding to support analysis and strategic thinking.
Organizational skills and rigor: ability to manage multiple files simultaneously with structure and flexibility.
Team spirit: collaboration, knowledge sharing and contribution to collective development.

Stability and work-life balance: Permanent full-time position (40 hours/week) with a hybrid work arrangement to balance professional and personal life.
Comprehensive benefits: Group insurance including telemedicine and a group RRSP (Registered Retirement Savings Plan) with employer contributions to help secure your future.
Vacation and personal time: In addition to annual vacation, you receive 5 sick days and 3 personal days per year.
Stimulating environment: Passionate colleagues, a collaborative atmosphere and daily team spirit.
Daily well-being: Access to an affordable cafeteria, on-site fitness center with various classes (HIIT, yoga), and free parking at the Montreal office. The Quebec City office benefits from a convenient location close to highways and many restaurants.

Senior Claims Management Advisor

Key skills