Lead and manage the day-to-day technical operations and preventive/corrective maintenance programs across Cyberport facilities.
Ensure all building systems comply with local statutory regulations (e.g., EMSD, FSD, BO requirements), safety standards, and environmental sustainability targets (e.g., BEAM Plus, ISO 50001).
Oversee the performance of outsourced service providers and contractors, ensuring SLAs are met and value is delivered.
Collaborate with property management, leasing, and client experience teams to respond promptly to tenant technical requests and ensure high satisfaction.
Manage capital and operational budgets related to technical services, including CAPEX planning for system upgrades and lifecycle replacements.
Implement and optimize smart building technologies, IoT sensors, and digital platforms (e.g., CAFM, BMS dashboards) to enhance operational efficiency and predictive maintenance.
Drive energy efficiency initiatives, monitor utility consumption, and support Cyberport’s net-zero and ESG commitments.
Develop and maintain emergency response protocols for technical failures (e.g., power outages, HVAC disruptions, fire alarms).
Ensure accurate documentation of as-built drawings, O&M manuals, equipment warranties, and compliance records.
Mentor and develop on-site technical staff, promoting a culture of safety, accountability, and continuous improvement.

Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Building Services, or a related field.
Professional registration or license (e.g., RPE, HKIE membership) preferred.
Minimum 8 years of experience in building operations or facility management, with at least 3 years in a leadership role managing technical teams in commercial, Grade A, or smart buildings.
Proven experience in managing complex MEP (Mechanical, Electrical, Plumbing) systems and integrated building technologies.
Strong knowledge of Hong Kong building codes, fire safety regulations, and utility requirements.
Familiarity with property management systems, SBP platforms, and BMS (e.g., Siemens, Johnson Controls).
Solid understanding of sustainability frameworks (e.g., BEAM Plus, LEED) and energy management practices.
Excellent communication, stakeholder management, and problem-solving skills.
Fluency in English and Cantonese; Mandarin is an advantage.

Technical Manager

Key skills