I&T Infrastructure Director – Global Network & Connectivity Services

Role Overview

• Define and own the global network and connectivity services strategy and operating model, ensuring consistent capabilities, standards, and outcomes across regions.
• Establish enterprise and regional reference architectures and technology roadmaps that support site operations, cloud platforms, partner connectivity, and mergers and acquisitions.
• Reduce complexity and technical debt through standardization, simplification, and rationalization of legacy technologies and balance global standardization with regional and regulatory requirement.
• Ensure end-to-end availability, performance, and resilience of global connectivity services supporting regulated manufacturing, R&D, and corporate operations.
• Own service-level expectations (availability, latency, incident trends) and drive proactive risk mitigation, capacity planning, and failure prevention across all regions.
• Act as the senior escalation and decision authority for global connectivity incidents impacting business operations.
• Define and own the global network monitoring and observability strategy, ensuring consistent visibility across on‑prem, cloud, hybrid, and managed service environments.
• Ensure network telemetry (metrics, logs, events, flows) is integrated with the enterprise monitoring and observability platforms to enable correlated, service-level insights.
• Use observability to drive proactive detection, faster root cause analysis, and preventative improvement, not just reactive incident response.
• Partner closely with Information Security to ensure network platforms are secure by design, incorporating zero-trust principles, segmentation, and strong access controls.
• Ensure connectivity services support regulatory and compliance requirements (e.g., GxP, SOX), including audit readiness and traceability.
• Manage the managed service strategy and operating model for network services, including clear accountability, performance measures, and escalation paths.
• Lead and develop a globally distributed Network & Connectivity Services organization with clear roles, service ownership, and accountability.

Requirements

• Bachelor’s degree / Master’s degree or equivalent experience; education preferably concentrated in IT, Engineering, or Science; MBA desirable.
• 12+ years of progressive experience in enterprise IT infrastructure, with significant focus on network and connectivity services.
• Prior leadership experience managing large-scale network engineering and operations teams, with accountability for strategy, service outcomes, and operational resilience.
• Proven experience designing, operating, and modernizing highly available global or multi-site LAN/WAN/WLAN environments.
• Hands-on experience with hybrid and cloud connectivity (Azure, AWS or GCP).
• Experience leading major network transformation initiatives (e.g., SD-WAN, cloud migrations, data center exits).
• Track record of vendor and carrier management, contract negotiation, lifecycle planning, and cost optimization.
• Experience operating within regulated enterprise environments.
• Demonstrated ownership of network service budgets, forecasting, and financial management.
• Demonstrated ability to define vision, strategy, and operating models for network platforms and services aligned to business priorities.

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform

Benefits

• Flexible working hours
• Professional development opportunities