Actively collaborate with External workforce leadership teams to define and manage the process for onboarding, managing, and exiting external workers
Ensure compliance with the External Workforce Policy and implementation of identified controls
Support BAU operations teams by defining and monitoring required service levels
Build and maintain strong relationships with BAU Operations teams and vendors

Proven success as Business Analyst / Process SME within External workforce management process areas
Strong stakeholder management with the ability to influence at a cross functional level
Confidence to work in a dynamic and fast-paced environment
Ability to work independently with strong problem-solving skills
Proactive and positive approach to enhancing customer satisfaction
Analytical mindset to utilise data and simplify complex problems
Working knowledge of leading Vendor Management Systems (e.g. SAP Fieldglass, Workday VNDLY etc)
Strong written and spoken English skills required

Business Analyst

Key skills