Own the understand half of reporting end-to-end — data models, the builder experience, curated reports operators reach for daily, drill-down behavior, the mobile experience, and the migration path from where we are today.
Own the anticipate half in partnership with our AI team — surface what's coming for an operator based on their business and history, and the suggestions that help them hit their goals.
Define the data foundation that scales reporting across the full restaurant business (sales, menu, guests, payouts, labor, loyalty) so both halves of the product compound over time.
Make reporting a stated reason restaurants choose Owner — showing up in customer feedback, sales conversations, and renewals as a reason they stay.
Be the loudest voice for our customers on this product. Pull signal from support tickets, ride-alongs, churn conversations, and the active backlog — and turn it into the next set of priorities.
Requirements
5+ years of product management experience
Ability to get things done: you have a track record of shipping software that made a difference for your customers
Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful
Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs
Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition
Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them
Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page
Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs.