Lead product management efforts focused on the Acquisition & Onboarding portfolio within the Government segment
Define and execute strategies that drive membership growth and enhance member retention
Optimize the onboarding experience to foster engagement and confidence among government members
Conduct market research, competitive analysis, and customer insights to identify unmet needs
Develop new products and experiences that create durable customer and business value
Socialize product strategy and roadmap with key stakeholders and obtain buy-in
Develop and maintain a comprehensive multi-year product roadmap that aligns with the company's strategic goals
Lead the product development process from ideation to launch
Manage product backlog, prioritize features, and track progress against timelines, budgets, and value realization
Monitor product performance metrics and implement strategies for product optimization
Build, mentor, and lead a high-performing team of product managers and analysts

7 years of experience in product management, strategy, operational improvement, and/or consulting
5 years of experience in Management or leadership role
Through knowledge of membership, rates, financial, economic and competitive data
Excellent written, interpersonal, communication, and presentation skills
Excellent analytical, problem-solving, and decision-making skills
Proven track record of successfully developing and launching innovative products that meet customer needs and drive business growth
Strong understanding of the health insurance and health system landscape, including regulatory requirements, market dynamics, and customer behavior
Ability to lead and motivate teams, fostering a collaborative and results-oriented environment
Experience using sketches, flow diagrams, wireframes, mockups, prototypes, member experience blueprints, and visual concepts
Bachelor’s degree in Business Administration, Healthcare Administration, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.

Director, Product Management – Government Segment

Key skills