Key skills
LeadershipCommunication
About this role
Role Overview
- Serve as the Director’s primary partner in shaping and advancing the strategy and roadmap for the Humana Spending Account Card
- Translate strategic direction into clear execution plans, workstreams, and cross‑functional deliverables
- Develop analyses, options, and recommendations to inform leadership decision‑making
- Lead execution of benefit design and structural changes aligned to CMS regulations and business goals
- Oversee benefit configuration, system setup, testing coordination, and quality assurance
- Provide subject‑matter expertise on regulatory requirements and implementation best practices
- Identify opportunities to improve member experience, operational efficiency, and benefit clarity
- Drive continuous improvement initiatives using performance data and stakeholder feedback
- Partner with the Director on vendor management for card processing and benefit administration
- Act as a trusted point of contact for cross‑functional Spending Account Card initiatives
- Manage multiple concurrent, high‑visibility initiatives effectively
Requirements
- Bachelor’s degree
- 8+ years of experience in strategy, healthcare, financial services, payments, or regulated environments
- Proven ownership of complex initiatives from concept through execution
- Strong analytical, communication, and stakeholder‑influence skills
- Experience with vendors, operations, and compliance‑driven requirements
- Prior experience interfacing and presenting with senior leadership.
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
- many other opportunities