Serve as the primary marketing liaison for assigned clients in partnership with Program teams.
Maintain client satisfaction and strengthen relationships with an assigned group of accounts.
Identify opportunities to expand services and introduce innovative marketing tactics, channels, or service line offerings.
Nurture new business opportunities within existing clients to meet revenue targets.
Collaborate with Business Development, Program teams, and Program Directors to identify and grow opportunities across territories.
Develop an understanding of market nuances for assigned client groups, including competitive landscape, top-performing strategies, and consumer demand.
Work with senior account managers on day-to-day marketing planning, development, and execution for a suite of clients.
Forecast and track key account metrics (e.g., quarterly results, annual forecasts).
Interpret data analytics to inform strategy and optimize performance.
Draft creative/strategy briefs and ensure alignment with client requirements.
Partner with Producers to shepherd projects from conception to completion.
Collaborate with Financial Operations and Producers to ensure timely and accurate invoicing.
Assist in meeting agency KPIs and revenue goals.

Bachelor’s degree in Marketing, Advertising, or Communications preferred
5+ years of relevant experience in marketing account management, client services, or related fields.
Strong understanding of integrated marketing campaigns and project management.
Excellent communication, analytical, and relationship-building skills.

Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program – convert your recognition points into gift cards
Employee Assistance Program – offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Marketing Account Manager

Key skills