Pharmacy Technician, Order Processing

Role Overview

• Manage inbound calls and make outbound calls related to setting up orders, working with medical providers, patients, and other pharmacy staff to ensure patients receive their medication in a timely manner
• Input patient data and prescription information into pharmacy information management system
• Assist the Pharmacist in filling prescription orders, as permitted by the State Boards of Pharmacy
• As permitted by applicable state laws, take verbal prescription orders from licensed prescribers and transfer prescriptions between dispensing pharmacies
• Review patient insurance coverage status and adjudicate claims for patient orders
• Enter prescriptions in pharmacy system
• Maintain knowledge of and abide by applicable pharmacy laws and regulations
• Communicate with all customers (patients, clinics, caregivers, physicians) in a pleasant and professional manner

Requirements

• High School diploma, GED or equivalent, or equivalent work experience, preferred
• 1-2 years of experience in mail order or retail pharmacy setting, preferred
• Registered or Certified Pharmacy Technician, preferably in a retail, mail order, or specialty pharmacy, preferred
• Active state or national certification in good standing
• Insurance billing experience, preferred

Benefits

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short
• and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs