Pharmacy Technician

Role Overview

• Review and process prescription prior authorization and appeal requests
• Organize and manage documents, verify profiles, and ensure accuracy for patient/member records
• Use decision trees and protocols to evaluate requests and provide approvals or rationales for denials
• Communicate decisions and updates to patients and providers, ensuring they feel supported
• Forward complex cases for additional review and follow up as needed
• Provide compassionate, timely support while staying organized and detail focused

Requirements

• A valid Indiana Pharmacy Technician license
• A valid national CPhT certification (or ability to obtain within six months of hire)
• High school diploma
• 1–2 years of pharmacy experience (retail, LTC, hospital, etc.)
• Proficiency in software systems, data entry, and the Microsoft Office suite
• Strong organizational and time management skills
• Excellent customer service and communication abilities
• A team player with a positive attitude who embodies our core values: Committed, Collaborative, Consultative, Caring
• Ability to work overtime as needed, pass background checks and pre-employment drug screen, and complete E-Verify requirements
• Must have access to a quiet, distraction-free workspace

Benefits

• Comprehensive medical, dental, vision, life, and disability insurance
• Paid Time Off
• 401(k) with company match