Focus on the strategy, execution and continuous improvement across our in-field & warehouse operation
Support the fleet organization to deliver operational excellence across set KPIs
Ensure successful city launches and completion of long-term improvement projects
Collaborate closely with the local Fleet team, third-party logistics providers (3PLs), and other central stakeholders
Define & shape the strategy, performance metrics and dashboards for the in-field operations in Norway and Denmark
Drive strategic and data-driven decision-making to improve operational excellence and KPIs (e.g. backlog, cost per repair, repair efficiency, uptime)
Act as the point of contact for 3PLs, managing the process and relationship from sourcing to contract negotiation
Collaborate with Fleet Managers to manage performance monitoring and follow up
Support the Fleet & Site Managers on execution, driving compliance and improvements of processes
Work proactively to spot improvement opportunities to maximize efficiency, revenue and overall success of operations in the region.

Bachelor's in business, economics, engineering or similar
3-5 years of experience in operations or strategy from consulting or a hyper-growth start-up environment
Strong analytical capability and proficiency in conducting analysis, identifying underlying drivers, and delivering actionable insights
Experience from leading projects and driving the implementation of improvements in collaborating with multiple stakeholders.
Professionally fluent in English.

Enjoy unlimited free Voi rides
Get “skin in the game” through our employee options program and have a direct impact on the company’s success in Norway and Denmark.
Work together with inspiring, motivated and fun colleagues towards a common goal
Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.

Operations Manager

Key skills