Responsible for managing a portfolio of dealer clients
Responsible for all credit management and collection efforts for their assigned area
Build strong relationships with internal sales force to engage with clients
Manage the risk associated with having open and unpaid invoices
Make calls to customers with past due balances
Monitor accounts receivable aging reports for assigned accounts
Work with sales, billing and customer service personnel to resolve accounts
Send copies of invoices, credit memos, statements and collection letters
Exercise independent judgment in obtaining payments
Prepare accounts to be considered for write-off for approval
Monitor application of payments
Recommend site restriction of delinquent accounts

Minimum
High School Diploma/GED and 3 years’ experience in a related field
Any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience
5 years’ experience in a related field
Experience working with internal and external customers to resolve issues
Excellent interpersonal and customer service skills
Strong written and verbal communication
Excellent organizational, problem solving and analytical skills
Proficient in PC Skills, including the use of Microsoft Office Suites and Oracle 11 or 12
Preferred
Experience with Manheim and/or Cox Finance is strongly preferred
Oracle Accounts Receivable strongly preferred
Bilingual in Spanish preferred
Salesforce (SFX) and High Radius experience preferred

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))

Accounts Receivable Specialist II

Key skills