Product Manager

Role Overview

• Define and manage the roadmap for ION capabilities that improve network-level decisioning, forecasting, and delivery outcomes.
• Translate business goals and operational needs into clear technical requirements, milestones, and success metrics.
• Prioritize platform investments that balance near-term impact with long-term scalability and maintainability.
• Partner with Product leadership to align ION roadmap decisions to broader Ascend and RightChannel priorities.
• Collaborate with Marketing to develop external publications and industry content that communicate ION's innovation and reinforce Impiricus's position as a leader in AI-powered HCP engagement.
• Drive end-to-end delivery of ION initiatives across planning, requirements, implementation, launch, and iteration.
• Partner closely with Engineering and Data teams on technical design trade-offs, scope, and rollout sequencing.
• Establish clear product requirements for data processing workflows, optimization outputs, and delivery orchestration.
• Ensure robust documentation and repeatable operational processes across teams.
• Define product requirements for forecasting transparency, risk visibility, and delivery explainability.
• Partner with teams to improve reliability and performance of daily decisioning workflows and production jobs.
• Drive instrumentation and reporting for product health, forecast confidence, delivery outcomes, and operational efficiency.
• Identify opportunities to improve utilization and reduce manual effort through smarter platform behavior.
• Lead phased rollout strategies (e.g., shadow/advisory/controlled enablement) to de-risk launches.
• Partner with QA and Engineering on test strategy, simulation coverage, and production readiness criteria.
• Define success and guardrail metrics for incremental enablement and broader adoption.
• Ensure clear failure-handling expectations, recovery plans, and stakeholder communication during rollout phases.
• Work across Product, Engineering, Data, QA, Commercial, and Operations to align priorities and execution.
• Translate ION platform capabilities and performance outcomes into clear, business-relevant narratives that enable Commercial and client-facing teams to articulate Impiricus's decisioning value.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Support internal enablement by translating platform capabilities into practical business impact.

Requirements

• 4+ years of product management experience, with meaningful ownership of technical or platform-focused products.
• Proven track record shipping complex, data-driven capabilities in SaaS, marketplace, or infrastructure-heavy environments.
• Strong technical fluency with backend systems, APIs, data pipelines, and production workflows.
• Experience partnering deeply with Engineering and Data teams on architecture-informed product decisions.
• Strong analytical skills and experience defining success metrics, instrumentation, and performance dashboards.
• Excellent cross-functional communication and execution skills in fast-paced, high-growth environments.

Benefits

• Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge
• HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan)
• Coverage & Protection: 100% paid short
• and long-term disability, plus life and AD&D insurance
• Flexible Time Off: Take the time you need with a flexible vacation policy — recharge your batteries your way
• Parental Leave: Paid parental leave to spend time with your newborn, adopted, or foster child (available after 6 months)
• Your Work, Your Way: If you’re close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option.
• 401(k): Save for your future with tax advantages (and company match!)