Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organized and well-kept based on Company standards.
Maintain a professional and supportive image among subordinates and supervisor.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.

High School diploma or GED preferred.
Experience in retail sales preferred.
Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
Ability to supervise and manage the functions listed in the CSR and ASM job description.
A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
Ability to communicate (orally and in writing) in English.

Store Manager

Key skills