Key skills
Decision MakingAccount ManagementSales
About this role
Role Overview
- Understand and address healthcare practitioners' needs in a specific therapeutic area
- Optimize the business within the ecosystem, leveraging resources to provide healthcare providers with information about Genentech products
- Collect insights and trends to support the national strategy at a local level
- Serve as primary point of contact for customers in the therapeutic area, addressing their needs and identifying opportunities for ecosystem and therapeutic area strategies at the point-of-care
- Lead end-to-end experience for assigned customers/accounts, driving clinical and non-clinical decision making at the point of care
- Provide education on topics ranging from clinical to non-clinical aspects
- Proactively develop solutions for complex accounts within and across ecosystems, including academic, delivery network focused, and therapeutic area specific accounts
- Represent Genentech products ethically and professionally, following guidelines and using approved materials
- Ensure product access and provide education on product information, appropriate use, as well as on patient assistance and reimbursement resources, triaging to appropriate experts when needed
Requirements
- Business, scientific or clinical degree, Bachelor’s degree level at minimum
- Previous cross-functional industry experience in commercial life sciences (pharma or biotechnology) or related industry engaging with key healthcare ecosystem players (e.g., payers, health systems), is required
- 6 or more years of experience working in a sales role with HCPs, ideally representing multiple products and working across a complex healthcare system environment
- Demonstrated ability to coach, train, and mentor peers or others to help them meet and exceed their goals, targets, and responsibilities.
- Hematology Experience is Preferred
- Account Management Experience
- Ability to flex and learn new disease states
- Consistently achieved financial and quantitative targets, as well as qualitative goals.
- Proficient in proactively identifying and resolving operational challenges impacting the delivery of healthcare products, including reimbursement, supply chain coordination, formulary access, EHR integration, and clinical pathways, while ensuring full compliance with applicable laws, industry codes, and company policies.
Benefits
- Relocation Benefits are not available for this role