Successfully solution critical staffing challenges with senior leadership through creative staffing solutions and alternatives in a timely manner, considering engagement requirements and staff developmental goals
Build strong understanding of capabilities, products and delivery methodology in your assigned business units to match the right talent with the right project at the right time
Host regular staffing calls to coordinate integrated and cross-capability staffing solutions
Maximize utilization in assigned business unit by regularly monitoring forecasts and bench resources and offering creative solutions to optimize capacity / reduce availability
Monitor pipeline, track demands from sold projects and participate in the forecasting process to help drive understanding of the business demand drivers
Develop proficiency in the resource management systems / tools to efficiently generate reports and provide analyses on key resource management data
Manage business unit level reporting and utilization analyses, providing insights to inform strategic business decisions
Interact regularly with senior management in human capital, sales, staffing and business review meetings
Collaborate cross-functionally with Talent Acquisition and Contingent Worker teams on future workforce needs
Lead strategic workforce planning activities for assigned business unit
Employ responsible AI-enabled ways of working within RM (decision support with human review / validation and clear guardrails), partnering with the RM Operations, Technology & Data COE to prioritize use cases for scalable process and technology improvements that improve insights, quality, and speed
Provide leadership, mentorship and operational support to team of Resource Managers
Play an active role in the cultivation and growth of the overall Resource Management team through culture, team development, recruiting and training initiatives
Maintain appropriate level of confidentiality on sensitive employment matters and performance history of staff
Collaborate with other members on the Resource Management team to staff needs across the enterprise
Participate as an active member of the Resource Management team, identifying and deploying continual process improvement and standardization across the enterprise
Any other duties required by the Corporate Vice President of Resource Management to support overall resource management functions
Requirements
Bachelor’s Degree in a field related to this position or equivalent work experience
6+ years of related experience in resource management, HR, talent acquisition or staffing required; professional services experience strongly preferred
Demonstrable leadership experience managing, coaching and motivating a team
Experience with Workday is preferred, but not required
Demonstrated business acumen with a deep understanding of the financial, operational, and people drivers of performance in a professional services organization, including margin, growth, utilization, and capacity tradeoffs
Demonstrated organizational skills, attention to detail and ability to set up systems to easily recall important details
Experience leveraging AI enabled tools and data driven insights to support enterprise decision making, with appropriate human oversight, validation, and responsible data handling
Strong interpersonal skills with an ability to develop relationships of trust and confidence quickly and carefully across both internal and external stakeholders at all levels across an organization
Exceptional verbal and written communication skills with the ability to influence, negotiate and manage conflict
Ability to think critically and strategically to resolve problems with creative, practical, and effective solutions
Exhibit an analytical mind, a strong intellectual curiosity
Ability to work independently and be self-motivated, while also being an exceptional collaborator
High proficiency in Microsoft Office, particularly Excel and PowerPoint
Experience with PowerBI, Visio, Smartsheets and SharePoint is preferred, but not required
Comfort operating in a dynamic setting, with the ability to manage multiple, time sensitive priorities concurrently