Senior Manager, Business Strategy

Role Overview

• Successfully solution critical staffing challenges with senior leadership through creative staffing solutions and alternatives in a timely manner, considering engagement requirements and staff developmental goals
• Build strong understanding of capabilities, products and delivery methodology in your assigned business units to match the right talent with the right project at the right time
• Host regular staffing calls to coordinate integrated and cross-capability staffing solutions
• Maximize utilization in assigned business unit by regularly monitoring forecasts and bench resources and offering creative solutions to optimize capacity / reduce availability
• Monitor pipeline, track demands from sold projects and participate in the forecasting process to help drive understanding of the business demand drivers
• Develop proficiency in the resource management systems / tools to efficiently generate reports and provide analyses on key resource management data
• Manage business unit level reporting and utilization analyses, providing insights to inform strategic business decisions
• Interact regularly with senior management in human capital, sales, staffing and business review meetings
• Collaborate cross-functionally with Talent Acquisition and Contingent Worker teams on future workforce needs
• Lead strategic workforce planning activities for assigned business unit
• Employ responsible AI-enabled ways of working within RM (decision support with human review / validation and clear guardrails), partnering with the RM Operations, Technology & Data COE to prioritize use cases for scalable process and technology improvements that improve insights, quality, and speed
• Provide leadership, mentorship and operational support to team of Resource Managers
• Play an active role in the cultivation and growth of the overall Resource Management team through culture, team development, recruiting and training initiatives
• Maintain appropriate level of confidentiality on sensitive employment matters and performance history of staff
• Collaborate with other members on the Resource Management team to staff needs across the enterprise
• Participate as an active member of the Resource Management team, identifying and deploying continual process improvement and standardization across the enterprise
• Any other duties required by the Corporate Vice President of Resource Management to support overall resource management functions

Requirements

• Bachelor’s Degree in a field related to this position or equivalent work experience
• 6+ years of related experience in resource management, HR, talent acquisition or staffing required; professional services experience strongly preferred
• Demonstrable leadership experience managing, coaching and motivating a team
• Experience with Workday is preferred, but not required
• Demonstrated business acumen with a deep understanding of the financial, operational, and people drivers of performance in a professional services organization, including margin, growth, utilization, and capacity tradeoffs
• Demonstrated organizational skills, attention to detail and ability to set up systems to easily recall important details
• Experience leveraging AI enabled tools and data driven insights to support enterprise decision making, with appropriate human oversight, validation, and responsible data handling
• Strong interpersonal skills with an ability to develop relationships of trust and confidence quickly and carefully across both internal and external stakeholders at all levels across an organization
• Exceptional verbal and written communication skills with the ability to influence, negotiate and manage conflict
• Ability to think critically and strategically to resolve problems with creative, practical, and effective solutions
• Exhibit an analytical mind, a strong intellectual curiosity
• Ability to work independently and be self-motivated, while also being an exceptional collaborator
• High proficiency in Microsoft Office, particularly Excel and PowerPoint
• Experience with PowerBI, Visio, Smartsheets and SharePoint is preferred, but not required
• Comfort operating in a dynamic setting, with the ability to manage multiple, time sensitive priorities concurrently

Benefits

• medical, dental and vision coverage
• 401(k) plan with a generous employer match
• employee stock purchase plan
• generous Paid Time Off policy
• paid parental leave and adoption assistance
• free annual health screenings and coaching
• bank at work and on-site workshops
• wellness programs recognizing major events