Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
Create and maintain Sales Territory and Account plans where necessary
Present at customer seminars to develop new and existing customer relationships and opportunities
Promote Carrier value proposition linking customer objectives to Carrier solutions
Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Attract new customers as well as build share value with existing customers
Seek out and access new service agreement opportunities both with existing customers and new prospect customers
Establish and build credibility with knowledge of Carrier products/solutions
Articulate the value of Carrier’s value offerings and how they map to the customers’ needs
Detect the Customer’s buying stage and adjust selling accordingly
Respond to the customer requirements in a timely manner
Gain the booking/order in a timely manner
Consistently achieve sales metrics and Annual Targets
Negotiate service agreement renewals when required

High School Diploma or GED
2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
Ability to travel up to 25% regionally
Valid Driver’s license
Bachelor's degree preferred
Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
Ability to sell directly to end user customer
Previous experience in selling service agreements
Demonstrates ability to introduce others to cross sell and upsell within their base of customers
Ability to work in a highly team-oriented and dynamic environment
Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
Self-motivated and able to manage many simultaneous projects and responsibilities

Health Care Benefits : Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave : Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability : Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

HVAC Commercial Service Account Manager

Key skills