Lead client conversations to define goals, guide decision making, and present strategic recommendations with confidence.
Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations.
Research audiences, industries, and competitive landscapes to inform both strategy and day to day writing.
Write, edit, and refine content across formats, with a high bar for clarity, accuracy, and craft. Writing is a core part of this role.
Take independent ownership of workstreams, delivering thoughtful, polished work that consistently meets or exceeds expectations.
Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles.
Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery.
Build trusted client relationships through proactive communication, sound judgment, and reliable follow through.
Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns.
Spot opportunities to improve content quality, strengthen strategic alignment, and elevate how we work with clients.

You’re a strategic thinker with 7+ years of experience, including at a creative or digital agency, leading client-facing projects and crafting effective content strategies.
You’re a strong communicator who’s confident presenting recommendations to senior stakeholders.
You’re a skilled writer and editor with a knack for producing polished, high-impact content across formats like articles, webpages, emails, social, and display ads.
You bring clarity, consistency, and creativity to every piece of content, ensuring alignment with brand voice, business goals, and audience needs.
You are a collaborative, confident leader who excels at building relationships and working with cross-functional teams.
You are detail-oriented and highly organized.
You are skilled at managing your time and establishing priorities while remaining flexible to adapt to shifting client demands.
Additionally, you bring some or all of the following capabilities:
Skilled at creating presentation decks that clearly articulate strategic recommendations
Proficient in AEO/SEO research and keyword strategy
Comfortable integrating AI tools into content workflows when appropriate, without sacrificing quality or editorial judgment
Familiar with UX writing principles and best practices
Comfortable working in Figma and collaborating with design teams
Excited to build content that performs on social media, including through A/B testing

In addition to 11 observed holidays, salaried team members have unlimited paid time off, with an additional 4 mental wellness days per year
100% company funded health insurance, with dental and vision options
Paid parental leave
401(k) plan to help save for your future
Permanent remote work option
Summer Fridays (office closes at 3:00 PM) and Fall/Winter/Spring Fridays (office closes at 5:00 PM)
Monthly wellness stipend and quarterly employee appreciation gift
One-time reimbursement for work from home equipment
Monthly team bonding sessions
Pre-tax commuter benefits
The opportunity to join a dynamic, close-knit team that loves going to work with and for each other every day

Content Manager

Key skills