Plan, track and manage delivery across multiple client implementations, ensuring timelines, scope and quality are met
Act as the primary point of contact for clients during delivery, coordinating across engineering, product and commercial teams
Translate client requirements into clear delivery plans, milestones and dependencies
Identify and proactively manage risks, issues and dependencies, escalating where appropriate
Drive clear communication, reporting and governance for internal and external stakeholders
Continuously improve delivery processes, templates and ways of working as the company scales

You have experience managing technical projects or programmes, ideally delivering software products to clients
You are comfortable working with engineering teams and understand modern software delivery practices
You communicate clearly and confidently with both technical and non-technical stakeholders, including clients
You are highly organised, proactive and able to manage multiple workstreams in parallel
You are comfortable operating in a fast-moving, scale-up environment with evolving priorities
You take ownership of outcomes and are motivated by delivering high-quality client experiences
Bonus: experience in insurance, fintech or regulated environments

Private medical insurance
Income protection insurance
Life insurance of 4 * base salary
On-site gym and shower facilities
Enhanced maternity and paternity pay
Team social events and company parties
Salary exchange on pension and nursery fees
Access to Maji, the financial wellbeing platform
Company stock options managed through Ledgy
Milestone Birthday Bonus and a Life Events leave policy
Generous holiday allowance of 28 days plus national holidays
Home office and equipment allowance, and a company MacBook
Learning allowance and leave to attend conferences or take exams
YuLife employee benefits, including EAP and bereavement helplines
For each new hire, we plant a tree through our partnership with Ecologi
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Technical Delivery Manager

Key skills