Spearhead the client implementation process, including kick-off, workshops, configurations, integrations, adoption, and training.
Manage multiple projects, ensuring seamless communication and adherence to timelines.
Maintain consistent communication with leadership, project teams, and clients.
Lead the implementation lifecycle, fostering robust relationships with key HR Acuity clients and ensuring their organizational needs are met with excellence.
Develop structured project plans to expedite clients’ time to value and establish trust.
Mentor clients on business process optimization and change management, ensuring successful adoption of our solutions.
Collaborate across the organization to address client concerns and meet project deadlines.

At least 5 years of software implementation experience, experience implementing HR SaaS is a plus.
Proven ability to drive organizational change and enhance internal/external processes.
Demonstrated track-record of exceptional communication across all levels and functions of an organization.
Self-starter with the ability to work independently.
Strong organizational, prioritization, and analytical abilities.
Quick learner, ready to master new systems and processes.
Track record of enhancing client satisfaction through engagement and communication.
Capable of managing multiple enterprise-level clients in dynamic environments.
Experienced in working with engineering, product, and customer support teams.

Stay healthy and happy with our comprehensive medical, dental and vision plans.
You can also choose from FSA or HSA options to suit your needs.
Save for your future with our 401K plan that matches your contributions.
Enjoy paid leave for various life events, such as sickness, disability, or parenthood.
Own a piece of the company with our #Allin Shares Program.
Take a break from work with our unlimited PTO policy to refresh and recharge.
Company paid holidays, birthday day off, closed 4th of July week and December holiday week, half day summer Fridays* and half day first Fridays*, and 8 hours of volunteer time.
Earn extra cash by referring qualified candidates to join our team.
Access professional and personal support through our employee assistance program.
Work from anywhere with our remote work environment that fosters collaboration and creativity.

Implementation Manager

Key skills