Observability Engineer - remote

Position Overview:
We are seeking an experienced and highly skilled Observability Engineer to operate our observability stack supporting critical telecom network monitoring and provisioning systems. This role is ideal for a professional who excels at troubleshooting complex issues and maintaining system reliability using full stack observability tools.

Key Responsibilities
Maintain and optimize the enterprise observability platform including Grafana, Grafana Tempo, Dynatrace, Splunk, and syslog
Monitor system health and performance metrics to proactively identify and resolve potential issues
Troubleshoot and resolve complex issues related to application performance, reliability, and functionality
Serve as a subject matter expert and escalation point for observability and performance issues
Create and maintain dashboards, alerts, and reports to support operational visibility
Collaborate with network engineering and automation teams to ensure seamless integration and operation of monitoring systems
Lead root cause analysis for critical incidents and contribute to post-mortem processes
Mentor junior engineers on observability tooling and troubleshooting methodologies
Document processes, configurations, and troubleshooting steps to support knowledge sharing and operational efficiency
Participate in on-call rotations and incident response as needed

Qualifications
5+ years of experience in observability, operations, or related infrastructure roles
Hands-on experience with Grafana, Grafana Tempo, Dynatrace, Splunk, and syslog
Strong proficiency with Linux systems and command-line tools
Solid understanding of networking fundamentals (TCP/IP, DNS, routing, etc.)
Experience with Kubernetes and containerized application environments
Proficiency with scripting languages (Python, Bash, or similar)
Excellent problem-solving and communication skills
Ability to work independently in a remote setting

Preferred
Experience in telecom or large-scale distributed systems environments
Familiarity with distributed tracing and APM concepts
Understanding of CI/CD pipelines and DevOps practices
Experience with infrastructure-as-code tools (Terraform, Ansible)