Infrastructure Operations Engineer / SRE

Tenstorrent develops AI compute platforms and supporting infrastructure. The Infrastructure Operations Engineer / SRE maintains infrastructure health and reliability by monitoring systems, investigating alerts, coordinating incident resolution, and improving operational processes across Linux systems, servers, and compute clusters.

Responsibilities:

• Monitor the availability, performance, and capacity of infrastructure across servers, compute clusters, and supporting systems, investigating alerts and anomalies as they arise
• Triage incidents by assessing severity and impact, gathering diagnostic information, escalating issues to the appropriate engineering teams, and tracking them through resolution
• Develop, maintain, and execute operational runbooks for troubleshooting, incident response, system recovery, and routine maintenance
• Improve monitoring, dashboards, and alerting to increase infrastructure visibility, reduce alert noise, and enable earlier detection of potential failures
• Analyze recurring incidents and operational gaps, collaborating with infrastructure and engineering teams to identify root causes, improve recovery procedures, and prevent repeat issues

Requirements:

• Experienced in SRE, infrastructure operations, systems administration, production support, or a related technical operations role
• Comfortable working with Linux systems and server infrastructure, with strong troubleshooting skills and a methodical approach to investigating unfamiliar issues
• Familiar with monitoring, alerting, dashboards, and system health metrics, with the ability to distinguish actionable incidents from routine fluctuations
• Organized and detail-oriented, with experience maintaining technical documentation, operational procedures, and troubleshooting runbooks
• A clear communicator and collaborative problem-solver who takes ownership of issues, follows through on escalations, and looks for ways to improve reliability
• eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency