Senior DevOps Engineer

Bitsight is hiring a Senior DevOps Engineer for its Platform Engineering function. The role focuses on operating and scaling secure, reliable SaaS cloud infrastructure, automating development and operations, enabling AI-assisted infrastructure delivery, and providing technical leadership and mentorship.

Responsibilities:

• Infrastructure & Operations: Operate, scale, and troubleshoot BitSight’s SaaS cloud infrastructure with a focus on reliability, efficiency, and security. Provide occasional off-shift availability for production issues or maintenance
• System Design & Problem Solving: Tackle complex, system-level designs that affect multiple components, while proactively anticipating localized performance and scalability issues before they arise
• AI Enablement & Automation: Pioneer self-optimizing infrastructure systems and leverage AI to accelerate feature delivery. Ensure operational quality by treating AI-assisted infrastructure automation as a strict systems challenge that requires manual and staging validation before production deployment. Actively manage the costs and ROI of AI-driven systems
• Collaboration & Impact: Act as an enabler of team efficiency by breaking down complex problems into optimized parallel work streams. Propose creative solutions, lead design-level discussions, and provide technical advice that impacts multiple teams
• Leadership & Mentorship: Drive the organizational best practices for infrastructure, advocate for high-quality documentation, and mentor early-stage senior engineers on system design

Requirements:

• Proven experience as a DevOps/Operations engineer in a SaaS environment
• Extensive experience with Linux systems
• and general automation scripting (Bash/Python)
• Deep experience with container technologies (Docker, Kubernetes) and major Cloud providers (e.g., AWS, Google Cloud, Azure)
• Strong expertise with infrastructure-as-code (IaC) principles and tools, such as Terraform
• Demonstrated fluency in leveraging AI tools to accelerate infrastructure delivery, coupled with a strong understanding of how to safely validate, govern, and measure the ROI of AI-assisted automation
• Strategic thinking capabilities, able to deeply understand the customer's "job to be done" and gather empirical data to guide your decision-making
• Demonstrated bias for action on tough calls, accountability, and the ability to proactively communicate project status, risks, and milestones to all stakeholders
• A well-organized, team-oriented individual with excellent communication skills in English (both written and spoken)
• (Ubuntu/Debian/CentOS preferred)
• Familiarity with CI/CD tools (Jenkins, Gitlab) and Configuration Management (Chef, Ansible)
• Experience with advanced Observability, Monitoring, and Logging stacks (Prometheus, Grafana, JSM, Datadog, SumoLogic, ELK, Groundcover)
• Strong understanding of network engineering and security principles (Internet protocols, firewalls, routing, etc.)