Senior Data Analyst - Genius Hub

UnitedHealthcare is hiring a Senior Data Analyst for its Genius Hub to transform data into insights and strategic decisions. The role integrates data across channels, enables AI and self-service analytics, builds scalable capabilities, and communicates insights to leaders through strategic storytelling.

Responsibilities:

• Cross-channel data integration: Combine data from multiple systems, teams and experiences to build a complete view of consumer, member and business performance
• AI and self-service analytics: Promote and implement AI, automation and self-service tools that help teams answer business questions quickly and make sound decisions
• Building organizational capability: Turn disconnected data, metrics and insights into reusable frameworks and scalable solutions that become lasting business capabilities
• Strategic storytelling: Create executive narratives, presentations and data visualizations that make complex information clear, identify opportunities and support action
• Strategic partnership: Work with leaders and cross-functional teams to address emerging business challenges, support executive priorities and deliver measurable outcomes
• Continuous innovation: Evaluate new technologies, analytical methods and business opportunities that improve consumer experiences and support organizational goals

Requirements:

• The right candidate possesses strong analytical skills
• Being a data champion - understanding sources, interconnections, and metrics
• Having the technological knowledge and skills to research, design, build, and implement
• Intellectual curiosity and a passion for learning
• A growth mindset and willingness to embrace new challenges
• Exceptional communication and storytelling abilities
• The ability to simplify complex concepts for diverse audiences
• Strategic thinking and problem-solving skills
• Strong relationship-building and collaboration capabilities
• A bias toward action and delivering results
• Comfort navigating ambiguity, rapidly changing priorities, and challenging assumptions
• 4+ years of experience in analytics, business intelligence, consulting, or a related field
• Proven AI tools knowledge and being able to apply towards data initiatives
• Experience working with data visualization and analytics tools such as Power BI, Tableau, or similar platforms
• Experience using SQL, Snowflake, and Databricks while working with large datasets
• Experience working in Agile or collaborative team environments
• Experience in healthcare, customer experience, operations, or contact center analytics
• Experience with AI-enabled analytics, or automation platforms
• Experience creating executive presentations and strategic recommendations
• Experience supporting self-service analytics and data democratization initiatives
• Proven presentation, communication, and storytelling skills
• Ability to influence stakeholders and communicate effectively with leaders at all levels