Project Manager (Contract)

Connect Centric is hiring a Project Manager to serve as an owner's representative during vendor-led technology implementations. The role manages project plans and delivery, coordinates client teams and vendors, and oversees testing, go-live readiness, and post-launch stabilization.

Responsibilities:

• Serve as owner's representative during vendor-led implementations
• Build and manage project plans, timelines, status reports, issue tracking, and risk and decision logs
• Hold vendors and client staff accountable to agreed scope, schedule, budget and deliverables
• Coordinate client business teams, IT staff, vendors and other third parties
• Identify risks early and run escalation and decision-making with client leadership
• Define acceptance criteria, testing plans, training needs, go-live readiness and post-launch stabilization

Requirements:

• 7+ years managing technology implementation projects
• Has served as owner-side project manager or owner's representative on at least two vendor-led software implementations
• Has managed projects involving multiple business departments and outside vendors at the same time
• Has led user acceptance testing, go-live and post-launch stabilization
• Has recovered at least one at-risk or failing technology project
• Experience with associations, nonprofits or membership organizations
• PMP or PMI-ACP certification
• Experience overseeing AMS, LMS or credentialing system implementations
• Change management experience