Senior Product Manager - Smart Buildings

RealPage is a company providing connected living solutions for the multifamily housing industry through its STRATIS IoT smart building platform. The Senior Product Manager will own product initiatives across access and IoT offerings, translating customer insights into requirements, coordinating cross-functional delivery, and driving post-launch improvements through product metrics.

Responsibilities:

• Fully own assigned product initiatives: working with Product leader or peer to to define product scope, customer impact and business impact, define PRD for alignment with engineering, and work with ProductOps to launch and pilot initiatives
• Translate operator and resident insights into well-scoped product requirements; write PRDs consistent with RealPage standards that support optimal development velocity and minimize rework
• Collaborate closely with Engineering, UX, and QA teams across a global organization to ship features on time and with high quality
• Define and monitor product KPIs - adoption, retention, support deflection, client satisfaction — and drive data-informed iterations
• Represent the voice of multifamily property managers, maintenance teams, and residents across internal stakeholder groups and leadership reviews
• Partner with Marketing, Sales and Channel to develop compelling go-to-market messaging, materials for stakeholder tiger teams

Requirements:

• 2–4 years of product management experience, with demonstrated growth as an individual contributor in a B2B SaaS environment
• General knowledge of access control hardware and credential ecosystems (e.g., BLE, NFC, RFID, MDU readers, cloud-based access management platforms)
• You're not a hardware expert but you understand the capabilities and value of access hardware
• Proven track record of owning a product, major feature or initiative end-to-end: strategy, roadmap, delivery, and post-launch iteration
• Customer discovery skills — experience conducting qualitative research (interviews, shadowing) and translating findings into product direction
• Excellent documentation skills; comfortable authoring BRDs, PRDs, and product specs that serve multiple downstream audiences (engineering, design, sales, implementation)
• Ability to work collaboratively across Smart Building Product and Engineering teams, including key stakeholders
• Clear and persuasive communicator, able to present scope rationale and trade-off decisions to senior leadership
• Analytical mindset; comfortable defining success metrics and using data to validate product decisions
• Experience in smart building, access control, IoT, or proptech — ideally in multifamily real estate
• Exposure to Agile frameworks and Azure DevOps or equivalent backlog management tools
• Familiar with AI Tools and usability level between an AI Adaptor or AI Orchestrator
• Bachelor's degree in a relevant field
• MBA or equivalent experience a plus