Data and Reporting Analyst (Remote)

Zeiders Enterprises, Inc. employs the Data and Reporting Analyst to support organizational decision-making and federal government contracts through data analysis and reporting. The role develops dashboards and reports, monitors performance metrics, ensures data accuracy, and provides actionable insights to internal stakeholders and government customers.

Responsibilities:

• Collect, clean, consolidate and analyze large datasets from multiple internal and external sources
• Perform database inquiries, compile and analyze data, identify trends, and furnish statistical analyses and reports on service delivery
• Present findings in clear, concise formats tailored to different audiences
• Create and maintain dashboards, reports and visualizations using tools like Power BI, Tableau, or Excel, or Word to support decision-making
• Automate reporting process to improve efficiency and accuracy
• Perform ad hoc analyses to answer business questions and support leadership requests
• Establish procedures to ensure the accurate and efficient collection and entry of data into reporting system
• Create and maintain documentation for data definitions, including a dictionary, reports, and analysis processes
• Stay current with emerging data technologies and best practices
• Recommend improvements to existing processes based on data insights and collaborating with teams to improve system performance
• Monitor key performance indicators (KPIs) and business metrics
• Other duties as assigned

Requirements:

• U.S. Citizenship is required for this position
• be able to obtain and maintain a government clearance
• Bachelor's degree in quantitative analysis, information technology, or a related field PLUS Two years' experience in providing qualitative or quantitative data compilation, analysis, and reporting, and database management. An equivalent combination of education and experience will be considered
• Complex Database management experience and manipulation using tools such as SQL, Python or Excel or other data marts to meet user needs
• Professional experience using visualization tools
• Experience working with cloud data platforms (e.g., AWS, Azure, or Google Cloud)
• Strong mathematical skills, data modeling, and proven successful experience to analyze, model, and interpret data
• Proven experience managing multiple priorities
• Strong effective communication skills both verbally and in writing
• Experience using strong interpersonal skills such as collaboration and coordination with various levels of stakeholders
• Proficiency in Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and present information
• Knowledge and/or familiarity with the military lifestyle
• Familiarity with data warehousing and ETL processes
• Ability to work both independently and as part of a team
• Ability to use various technological tools to effectively communicate with stakeholders and to provide virtual service delivery; Experience with collaboration platforms, project management tools, and video conferencing software; Able to perform basic troubleshooting steps; Willingness to learn new forms of digital tools to perform job duties
• Ability to manage time effectively, prioritize tasks, and meet deadlines with minimal supervision
• Must be able to stay focused and productive without constant oversight or the traditional office structure; Can set goals and working independently
• Must be able to keep track of tasks, documents, and deadlines with digital and physical organization tools and techniques**.**
• Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Delivers on commitments
• Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings
• Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments
• Able to manage stress, maintain motivation and stay connected with colleagues
• Critical thinking, communication (for presenting technical findings to non-technical stakeholders), and problem-solving
• Prior experience working with the Fleet and Family Support Programs