Only On W2: Salesforce Business Systems Analyst, Pleasanton, CA Only (Remote)

Tror - AI for everyone is seeking a Salesforce Business Systems Analyst to manage and support Salesforce for its Presales team. The role focuses on Salesforce configuration and administration, requirements gathering, user story and functional requirements documentation, UAT management, user access administration, and collaboration with Sales, Presales, Sales Operations, and IT.

Responsibilities:

• Manage and support Salesforce for the Presales team
• Create and maintain Salesforce objects, fields, and workflows
• Track Presales activities, events, and Opportunities in Salesforce
• Manage Consensus or similar demo tools used by Sales teams
• Handle user access, onboarding, roles, and permissions using Salesforce and Okta SSO
• Create and manage UAT testing, test scripts, and bug validation
• Work with Sales, Presales, Sales Operations, and IT to understand requirements and improve processes. Write user stories, functional requirements, and process flows

Requirements:

• 8+ years Salesforce experience as a BSA, Salesforce Administrator, or Solution Architect
• Strong Salesforce configuration and administration experience
• Good knowledge of Salesforce objects, data models, and Flows
• Experience writing user stories and functional requirements
• Strong UAT/testing experience
• Experience gathering requirements from business users
• Experience with Okta/SSO and user access management is important
• Must be able to work independently and communicate well with non-technical users