Product Manager, AI Solutions

Credo AI is hiring a Product Manager, AI Solutions to turn frontier AI research into customer-facing governance products. The role owns the AI solutions roadmap and product metrics, taking prototypes through launch while partnering with researchers, engineers, customers, and go-to-market teams.

Responsibilities:

• Own the roadmap for our AI solutions, with clear monthly and quarterly outcomes
• Own product metrics for AI solutions, including assistant activation, completion rate, recommendation acceptance, time saved, AI quality/eval pass rates and feature retention
• Take prototypes through defined stages to platform capability: validated, beta, generally available
• Ship AI-powered governance intake: a user describes an AI use case, and the platform fills in the assessment, asks follow-up questions and assigns a risk tier
• Turn our knowledge graph into recommendations customers act on: which controls apply, which regulations matter, and what to do next
• Define how we measure AI quality: evals, acceptance thresholds, and when a feature is good enough to ship
• Partner with Sales, Marketing and Customer Success on packaging, pricing, positioning and launch
• Talk to customers every month and bring their language back into the roadmap
• You prompt, test and break our AI features yourself before customers do
• You write eval criteria and review sample outputs, not just the PRD
• You build quick prototypes with AI coding tools to test an idea before engineering time is spent

Requirements:

• 4+ years of product management experience, including shipping at least one LLM-powered feature to production
• Practical understanding of how LLM products work: prompting, retrieval, agents, evals and their failure modes
• Experience turning research or prototypes into products customers pay for
• Clear, concise writing. You can explain a model's limits to an executive and to an engineer
• Comfort owning outcomes with a small team in a startup environment
• Background in AI governance, risk, compliance or policy (EU AI Act, NIST AI RMF, ISO 42001)
• Experience with knowledge graphs, regulatory content or enterprise search
• Experience with vendor or third-party risk management
• Experience at a Series A–C company navigating ambiguity and resource constraints
• Preferred location: San Francisco, CA