Business Systems Analyst

Craftbridge Digital is hiring a Business Systems Analyst to understand clients’ current workflows and systems and translate them into requirements developers can build from. The role supports development through developer questions, test cases and user acceptance testing, then validates results after launch and tracks remaining fixes.

Responsibilities:

• Before our developers write anything, someone has to sit with the client and find out how the work moves today. That's you
• You map the steps, the systems and the handoffs. Where data gets typed twice. Which report the owner actually reads
• Then you write it up as requirements a developer can build from and a client can sign off
• During the build you answer the developers' questions, write test cases and run user acceptance testing with the client
• After launch you check that the numbers match the old system and collect what still needs fixing

Requirements:

• A year or more as a business analyst or systems analyst, or in an operations job where you owned a system. Internships count
• You can query data in SQL or take it apart in Excel with pivot tables and XLOOKUP
• You've written requirements or user stories that someone else built from
• an ERP or CRM such as NetSuite, Dynamics or Salesforce, and process diagrams in Visio or Lucidchart