Business Process / Supply Chain Analyst

LABUR is partnering with an unnamed hyperscale technology company to hire a Business Process / Supply Chain Analyst for a global supply chain program. The analyst will document and improve processes, consolidate tracking tools, develop performance reporting, and identify and track operational issues and improvement opportunities.

Responsibilities:

• Overhaul existing process documentation by facilitating sessions with process owners to capture current-state and future-state workflows across planning, procurement, fulfillment, and delivery, producing BPMN process maps and accompanying SOPs
• Consolidate redundant tracking tools and design streamlined, automated process flows that replace fragmented systems
• Build reporting dashboards, trend analysis models, and executive-ready deliverables from ERP, planning, and procurement platform data, including Google Sheets and internal client systems
• Define and report delivery performance metrics (RDD, PDD, ADD); support forecasting improvement by tracing inputs, assumptions, and accuracy to process root causes
• Surface issues, risks, and improvement opportunities from operational data and metric trends, assigning owners and tracking actions through to closure
• Navigate a complex global enterprise environment by proactively gathering information from stakeholders who may not always share full context upfront

Requirements:

• Five or more years of professional experience, preferably in technology or consulting
• Demonstrated experience in hands-on project delivery, change management, and continuous improvement
• Strong client service skills with the ability to build rapport and credibility across business units, even where information is closely held
• Excellent communication and presentation skills; strong Microsoft Office proficiency with intermediate Excel or better
• Highly organized, resourceful, and self-directed, able to manage competing priorities, work through ambiguity, and adapt within Agile or fast-moving environments
• Bachelor's degree in information technology, computer science, accounting, finance, or a related field
• Supply chain experience in hyperscale, data center, or high-tech manufacturing, with knowledge of demand/supply planning, procurement, fulfillment, and delivery performance metrics (RDD, PDD, ADD)
• BPMN process mapping using Lucidchart, Visio, or similar tools; experience maintaining SOPs through change; familiarity with Lean or Six Sigma methods
• Exposure to o9 Solutions, SAP (MM or SD), Procureant, or comparable platforms; dashboard work in Looker, Power BI, Tableau, or Google Sheets; SQL is a plus; comfort in Google Workspace
• Experience with global, distributed stakeholders across time zones and delivering within large enterprise technology clients
• Lean Six Sigma Green Belt or higher, ASCM/APICS (CPIM or CSCP), PMP or CAPM, or Agile certification