Regional Business Manager/Customer Account Lead-Coffee Sales (California)

Nestlé Professional is hiring a Customer Account Lead to grow sales of its beverage portfolio across operator accounts in California. The role manages existing accounts, develops new business, executes account plans, and delivers revenue and profit goals.

Responsibilities:

• Responsible for acquiring additional venues/outlets within existing account base through effective Pipeline Management, ensuring opportunities are in every pipeline stage to achieve territory targets
• Responsible for Net New business within assigned territory Effectively utilize Salesforce and C4C system to manage growth opportunities and customer events
• Sell Seasonal & Innovation programs (Pre-Scheduled Shipments) to ensure full compliance throughout all accounts
• Lead joint business planning/business reviews with assigned accounts to meet or exceed contractual service level agreements
• Collaborate with Operations partner to ensure seamless execution of onboarding, training and installation of new venues
• Ensure that customers adhere to brand stewardship and complete assigned quality assurance tasks within assigned territory
• Lead optimal negotiation and execution of contract approvals and initiatives
• Successfully negotiate profitable agreements/contracts, administer contracts
• Advise distributors concerning sales and opportunities to ensure stocking
• Effectively manage sales pipeline, identify sales gaps and action plans
• Achieve established sales goals Meet established trade spend targets (including deduction management)
• Provide accurate sales forecasts for opportunities in C4C and Salesforce Successfully negotiate profitable agreements/contracts
• Maintain an entrepreneurial mindset to develop and implement incremental opportunities
• Effectively launch new products quickly and efficiently utilizing all tools and best practices available
• Update all applicable team members and support teams on a regular basis on all facets of the business

Requirements:

• This position is not eligible for Visa Sponsorship
• 6+ years in direct outside sales, B2B or business development experience
• 6+ years' experience in market planning, foodservice, hospitality, and/or beverage
• 5+ years negotiating complex agreements
• Astute financial awareness, including P&L responsibility
• Experience creating professional customer bids and business plans
• High level of customer relationship management techniques
• Ability to articulate business results with a deep knowledge the role has on the business
• Deep industry knowledge of key segments to include, but not limited to: Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail and Grocery