Business Systems Analyst (Revenue Cycle)

Saama is seeking a Business Systems Analyst to support revenue cycle optimization initiatives. The role gathers and translates business requirements, analyzes workflows and systems, supports system enhancements, and bridges communication between business stakeholders and technical teams.

Responsibilities:

• Collaborate with business units to gather and translate requirements into functional specifications
• Serve as a liaison between business stakeholders and technical teams
• Analyze and document workflows, processes, and systems related to the revenue cycle, from patient check-in through billing and claims
• Support implementation, optimization, and ongoing maintenance of systems and tools
• Analyze system functionality and identify opportunities for process and technology improvements
• Collaborate with technical teams to understand system architecture, interfaces, integrations, and data flow across applications
• Assist in troubleshooting system and workflow issues by identifying process gaps and coordinating resolution efforts
• Ensure alignment between business needs and system capabilities
• Communicate effectively with both technical and non-technical stakeholders
• Work independently with minimal supervision while managing multiple priorities and timelines

Requirements:

• Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, Business, or a related field; or equivalent combination of education and experience
• 0-2 years of experience in a Business Systems Analyst, Systems Analyst, Technical Analyst, or similar role
• Strong understanding of business processes, system workflows, and application interfaces
• Foundational knowledge of computer systems, software applications, data flow concepts, and system integrations
• Ability to understand technical concepts and effectively translate them into business requirements and solutions
• Strong analytical, problem-solving, and critical-thinking skills
• Excellent verbal and written communication skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Familiarity with Google Workspace (Docs, Sheets, Slides, etc.)
• Understanding of revenue cycle processes, including scheduling, registration, billing, claims, and accounts receivable
• Familiarity with healthcare applications, revenue cycle platforms, or electronic health record (EHR) systems
• Basic knowledge of system integrations, APIs, data mapping, interfaces, or database concepts
• Experience supporting software implementations, upgrades, or process improvement initiatives
• Exposure to healthcare technology environments and cross-functional project teams
• Experience with ServiceNow (not required and can be learned on the job)