Site Reliability Engineer (SRE)

Qoria, operating under the Linewize brand in North America, is hiring a Site Reliability Engineer for its Global SRE team. The role focuses on reliability and observability for global-scale software, improving teams’ infrastructure practices, responding to critical incidents, and designing solutions that improve product reliability.

Responsibilities:

• We’re hiring a Site Reliability Engineer to join our Global SRE team — the group responsible for owning the reliability and observability of our software, running at scale all across the world
• You’ll work using a DevOps mindset to help teams adopt observability best practices, manage Infrastructure as Code, and be first responders in our Critical Incident Process to ensure children remain protected
• Most importantly, you’ll work closely with teams to understand their pain points and design practical solutions that remove friction and improve the reliability of their products

Requirements:

• 5 years experience operating cloud platforms and services at scale (we use GCP predominantly, but also highly value experience in AWS or Azure)
• Experience managing Kubernetes and associated tooling in production
• Knowledge of good monitoring and alerting practices, and experience of handling on-call rotations and pages for production systems
• Experience with observability tooling, including tracing and profiling
• Proficiency with Terraform and managing Infrastructure as Code
• Proficiency with at least one programming language, and a track record of automating away low-value tasks, instead of manually repeating them
• Strong understanding of database concepts (both relational and NoSQL) and scaling them to meet demand
• Strong understanding of security concepts and securing cloud infrastructure
• Experience managing Continuous Integration and Continuous Delivery tooling in an enterprise environment, ideally using GitOps
• Great communication skills, both written and verbal, to document patterns and champion practices among teams
• A strong sense of ownership and accountability, and a passion for learning
• Experience with managing load balancers, firewalls, and networking administration and infrastructure management
• Experience delivering software end-to-end and managing it in production
• Familiarity with microservice architectures and debugging distributed systems
• A passion for improving the day-to-day experience of developers within the organisation, and the platforms they use
• Excellent asynchronous working skills to aid our global team