Project Manager / Medicaid Eligibility Systems, Policies, Operations and Communications

BerryDunn is supporting the Hawaiʻi Department of Human Services’ Med-QUEST Division on H.R. 1 Medicaid initiatives. The Project Manager coordinates workstreams and stakeholders, translates federal policy into system and operational implementation activities, and monitors delivery, risks, and communications.

Responsibilities:

• Research Medicaid policies and regulations related to H.R. 1 and translate policy, program, and operational needs into system requirements and implementation activities
• Lead and coordinate workstream activities, including schedules, deliverables, resources, risks, issues, and overall project performance
• Serve as the primary liaison between the Med-QUEST Division, BerryDunn, project teams, vendors, and external stakeholders for H.R. 1-related initiatives and implementations
• Own Jira tracking and status reporting for H.R. 1-related activities, including action items, meeting cards, priorities, due dates, risks, blockers, owners, and deliverable alignment
• Coordinate recurring workstream meetings, client/vendor touchpoints, leadership alignment discussions, follow-up items, and cross-workstream dependencies
• Review workstream materials, meeting notes, client-facing artifacts, standard operating procedures, templates, trackers, and process documentation for quality, consistency, completeness, and readiness
• Proactively surface risks, blockers, decisions, and dependencies and coordinate with project leadership, workstream leads, client, vendors, and stakeholders to support timely resolution
• Serve as a senior systems advisor with a strong understanding of system implementations, Medicaid claims, and operational impacts
• Provide clear, consistent communication, status updates, and strategic guidance to clients, vendors, leadership, and project stakeholders

Requirements:

• The Project Manager will have the skills and experience working at or with a state Medicaid agency(ies) to meet new federal Medicaid requirements that impacted the systems, policies, operations and communications at the agency
• Experience conducting policy and federal regulations research, and translating findings into policy directives, system requirement development, and operational guidance
• Experience with Medicaid member eligibility processes and enterprise system enhancements; and Medicaid membership renewals and dis-enrollments
• Strong leadership, communication, facilitation, organization, and attention to detail
• Knowledge of quality assurance/control procedures and proactive problem management
• Demonstrated ability to work effectively in a team setting and coordinate across multiple stakeholders
• Experience using Jira or similar project management tools to track action items, status, ownership, deadlines, risks, and deliverables
• Experience coordinating recurring meetings, documenting follow-up items, and maintaining alignment across workstreams
• Experience reviewing project documentation, meeting notes, client-facing materials, standard operating procedures, templates, or process documents for quality and completeness
• Strong experience with Microsoft applications and artificial intelligence tools
• Prior consulting experience in a national or regional consulting firm, experience working in/with a state Medicaid agency, and/or prior employment with a software vendor contracted with a state Medicaid agency
• Minimum three (3) years of experience within the last five (5) years in a comparable project management, program management, or consulting role
• Bachelor's Degree (BA/BS)—May substitute four years of applicable experience for degree
• Experience supporting healthcare, government, public sector, or Medicaid initiatives preferred
• Experience managing complex projects involving multiple stakeholders and workstreams
• Experience leading project teams and coordinating with clients, vendors, and leadership
• Experience managing project schedules, risks, issues, and deliverables