Senior Manager, Shop Design

PopUp Bagels is hiring a Senior Manager, Shop Design to manage design, construction-document reviews, and construction support for new locations as the company expands across the U.S. The role works with Real Estate, Operations, and franchise partners to ensure shops meet timelines and brand standards, while developing scalable processes and vendor partnerships.

Responsibilities:

• Partner with Real Estate on site due diligence and feasibility assessments, including landlord work letters, MEP capacity, zoning, building codes, and ADA requirements, to support site selection and lease negotiations
• Manage the end-to-end design, CD, and construction support processes for franchise-owned store openings, managing multiple concurrent projects from site approval through turnover to Operations
• Participate in store prototype development and design standards in collaboration with Marketing, Operations, and leadership, ensuring brand consistency, functionality, and compliance through design reviews and approval of drawings, specifications, and submittals
• Conduct Matterport virtual site visits, construction progress reviews, and punch walks to monitor workmanship, safety, schedules, and adherence to approved plans and brand standards
• Support franchise development through design guidelines, plan reviews, and construction oversight, ensuring consistent brand execution across franchise locations

Requirements:

• Minimum of 7 years of commercial design and construction project management experience
• Experience in restaurant, quick-service restaurant (QSR), retail, or hospitality design and construction
• Demonstrated success managing multiple concurrent projects
• Experience with AutoCAD and or similar programs
• Strong knowledge of commercial building codes, ADA requirements, health department regulations, and construction permitting processes
• Ability to read and interpret architectural, mechanical, electrical, plumbing (MEP), structural, and kitchen equipment drawings
• Proficiency with AutoCAD
• Proficiency with construction project management tools, such as Procore, Smartsheet, or Microsoft Project
• Proficiency with Microsoft Excel and Microsoft Suite 365
• Excellent project management and organizational skills, with the ability to manage competing priorities and deadlines across multiple active projects
• Effective written and verbal communication skills, including the ability to present project plans, budgets, schedules, and recommendations to leadership and cross-functional stakeholders
• Strong problem-solving skills, sound professional judgment, and attention to detail
• Ability to build collaborative relationships with internal teams, external vendors, franchise partners, and other stakeholders
• Ability to adapt to changing priorities and business needs in a fast-paced, growing organization
• Relevant work experience or degree in a related field, preferred
• Experience managing design and construction projects across multiple geographic markets, preferred
• Experience supporting franchise development, franchisee construction programs, or franchise design and plan review, preferred
• Material familiarity with Bluebeam and Matterport, preferred
• Knowledge of commercial food service equipment and back-of-house restaurant layouts, preferred