Principal Product Manager- Risk and Compliance

RealPage develops RealPage Payments, a payments engine integrated with its property management platform. The Principal Product Manager owns risk and compliance strategy and execution across payment products, leading cross-functional development, launches, and ongoing product improvement.

Responsibilities:

• Own the risk and compliance strategy, roadmap, and execution across payment product lines, including both existing offerings and new products from concept through launch and scale
• Lead a cross-functional product pod (engineering, design, marketing, operations, and analytics) without direct people-management responsibility, setting priorities, clarifying requirements, and ensuring accountability for outcomes
• Write the PRDs, user stories, and acceptance criteria that engineering builds from: clear business rules, edge cases, data requirements, and compliance controls, detailed enough to move into sprint execution with minimal rework
• Use AI tools as a core part of your workflow to accelerate discovery, draft and pressure-test PRDs and user stories, and shorten the path from idea to execution, while applying your own judgment to validate every output
• Serve as the day-to-day product owner for your domain, writing user stories, managing backlogs, and making trade-off decisions that balance client value, technical feasibility, risk, and commercial impact
• Lead the end-to-end launch of new payment risk capabilities, including discovery, business case development, requirements, build, testing, rollout, training, and post-launch performance measurement
• Partner with Marketing and GTM teams to develop value propositions, positioning, messaging, and sales enablement materials that drive awareness, adoption, and expansion
• Act as a subject matter expert on RealPage Payments and the broader payments ecosystem (card, ACH, offline, alternative payments), staying current on industry trends, regulations, and competitive offerings
• Participate in executive briefings as the voice of payments risk
• Work closely with Operations, Legal and Compliance to ensure products are resilient, scalable, compliant, and deliver reliable experience for property managers and residents
• Proactively identify product, process, and experience gaps, and drive cross-functional initiatives to address them

Requirements:

• 6+ years of product management experience in payments, fintech, SaaS, or related technology businesses, with demonstrable ownership of risk and compliance initiatives across product lines
• Proven track record of managing products end-to-end—from discovery and strategy through delivery, commercialization, and iterative optimization
• Experience leading cross-functional pods or squads (engineering, design, marketing, operations) in an AI-driven environment, with strong influence skills and no formal reporting lines
• Deep, hands-on risk and compliance expertise in a payment or fintech environment, such as fraud prevention, KYC/KYB, transaction monitoring, sanctions screening, disputes and chargebacks, or ACH and card compliance
• Exceptional technical product writing: a track record of authoring PRDs, user stories, and acceptance criteria (for example, Given/When/Then) that engineers can pick up and build from immediately, with edge cases, non-functional requirements, and compliance controls captured up front
• Experience working closely with internal teams to inform roadmaps, co-create solutions, and support go-to-market and adoption
• Experience integrating third-party risk and compliance platforms that manage identity verification, fraud, and KYC/AML decisioning into existing or legacy systems
• Excellent communication and storytelling skills, with the ability to translate complex concepts into clear narratives for technical teams, commercial teams, and executive stakeholders
• Operates with an owner mindset, taking end-to-end accountability for outcomes and results
• Highly collaborative and influential, able to align diverse stakeholders around a clear product vision and roadmap
• Working knowledge of consumer financial regulation and BSA/AML, plus familiarity with the rules that govern payment flows, such as NACHA, card network rules, Regulation E, and PCI DSS is a plus
• Strong familiarity with payment flows (card, ACH, cash/offline, digital wallets) and payment economics; property management, real estate tech, or proptech experience is a plus