Project Manager

LabConnect provides central laboratory services and functional service provider solutions for clinical research. The Project Manager oversees assigned clinical trial projects, coordinating client communications, operational teams, quality deliverables, schedules, and budgets.

Responsibilities:

• Provides ongoing oversight for clinical trial projects assigned, including client meetings and communications, report development and review, issue resolutions, and budget oversight
• Independently leads medium to high complexity, multi-regional (>2) global projects which may include oversight and leadership of supporting co-PMs and regional LabConnect PMs
• Participates in the handover process between Business Development (BD) and the Project Set-Up Team and in the training process of internal staff and handover from Set-Up to the PM
• Primary project contact with Sponsors and Contract Research Organizations to ensure appropriate communication channels are maintained and reporting schedules adhered to
• Serves as first point of contact for management issues related to clinical trials
• Works closely and in coordination with clinical laboratory management and directors in support of clinical trials
• Maintenance of project Dashboard including risk register (portions may be delegated)
• Review of reports and documents, including enrollment logs, pending test reports, reporting from other laboratories, issue logs, shipping manifests, and other documents that assist with study oversight
• Review and analyze operational, quality, and performance related metrics to assess the success of study oversight activities
• Liaise with managers/supervisors in other departments to stay informed of operational changes
• Collaborate with project managers in partner laboratories to provide a global overview of study management
• Interfaces with Laboratory Services, Site Support Services, Project Coordinators, Digital Tracking, Business Development, Finance, Project Management, external Project Management, Specimen Management, Information Technology and Data Management personnel to ensure support and deliverables are met as outlined in specification documents and contracts
• Coordinate requests for shipment of stored samples as directed in the SOW
• Ensures that all laboratory requirements outlined in the protocol are managed per expectations and in compliance with laboratory practices
• Creates training materials for investigator meetings as applicable
• Represents LabConnect at client and/or investigator meetings
• Performs other related duties and tasks as necessary or as assigned

Requirements:

• Bachelor's degree (B.A./B.S.) from four-year college or university; and two years central laboratory project management experience
• Associates degree (A.A/A.S) will be considered if combined with 3+ years of central laboratory project management experience
• Experienced in customer service and possess excellent organization and interpersonal, communication and critical thinking skills
• Must be adept at stress management
• Strong language skills, including the ability to read and interpret complex business, technical, and regulatory materials; write clear reports and procedures; and effectively present information to stakeholders
• Proficient in performing calculations, managing budgets, and applying mathematical concepts to areas such as clinical trial budgeting and metrics analysis
• Skilled in solving practical problems, interpreting diverse types of instructions, and navigating situations with limited standardization
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Certification as an ASCP Medical Technologist and/or Registered Nurse is beneficial
• additional experience in SharePoint, Salesforce, and Microsoft Visio considered a plus