Sales Development Representative - Restaurant Technology

eatOS POS Inc. is hiring a Sales Development Representative to introduce restaurants to its restaurant technology and SaaS products. The role manages prospecting and the sales cycle, then supports onboarding, adoption, retention, and customer feedback.

Responsibilities:

• Own and manage a pipeline of prospective clients using CRM tools
• Conduct a high volume of outbound sales calls and in-person prospecting
• Educate prospects on eatOS and related SaaS offerings
• Adapt product recommendations to meet individual client needs
• Consistently meet and exceed monthly sales targets
• Manage post-sale customer onboarding for new clients
• Guide early-stage customers through product implementation and adoption
• Identify upsell and cross-sell opportunities based on customer needs
• Maintain ongoing relationships with customers to ensure satisfaction and retention
• Gather customer feedback and communicate product improvement requests to product team
• Support customer success metrics and ensure positive outcomes during first 60 days

Requirements:

• General computer and email proficiency
• Ability to prioritize tasks and work independently
• Strong conversational skills with the ability to demonstrate empathy and value
• Self-motivated, creative, and flexible under pressure
• Strong phone presence and communication skills
• Ability to sell across multiple decision-making levels
• Comfortable working in fast-paced, entrepreneurial environments
• Sales experience with cold calling and local businesses canvassing
• Sales experience in restaurant, hospitality, or food service industries (must include proven selling background, not just industry exposure)
• Customer success or account management experience
• Startup or entrepreneurial experience
• Experience working remotely or with virtual teams