Product Management Associate

eTeam is recruiting for a confidential client for a Product Management Associate. The role supports product delivery and partner journey incubation, translating partner feedback and data into requirements, validating changes, and preparing proven routes for scale.

Responsibilities:

• Carries out assigned portions of complex, multi-workstream product programs, and performs regular product management tasks for the RTM Scale
• Writes clear requirements, user stories and acceptance criteria; maintains a groomed backlog for the assigned area
• Partners with engineering and UX through planning, build and launch; unblocks day-to-day decisions and escalates the ones that need broader alignment
• Supports launch readiness across enablement, documentation, pricing inputs and go-to-market handoffs
• Carry out assigned portions of complex, multi-workstream incubation programs and perform regular product management tasks for the RTM Incubation & Activation area under limited supervision
• Own end-to-end partner journey maps for routes under incubation identify where and why journeys break, and what it would take to fix them
• Apply UX thinking and structured diagnostic methods (including Lean Six Sigma where applicable) to surface experience gaps and friction across the partner journey
• Create flow diagrams and journey maps that translate the partner experience into actionable artifacts for internal product, UX, and engineering teams
• Act as the primary channel for partner feedback during incubation gather it systematically through pilots, interviews, and data, then synthesize it into prioritized problem statements and opportunities
• Translate partner feedback into clear business requirements, functional requirements, and user stories with acceptance criteria; maintain a groomed backlog for the assigned area
• Review functional designs and assess upstream and downstream impacts on the partner experience
• Gather and document integration requirements for API-driven partner workflows; work with product and development teams to translate partner needs into integration specifications
• Define what "ready to scale" means for the routes you own and package the evidence behind each readiness call so a receiving team can act on it
• Support structured handoffs to CRO, CDIO, and CPO teams and operational owners once a route is proven; confirm alignment holds post-transition
• Keep process maps, journey flows, UX documentation, integration specs, and supporting materials current and handoff-ready
• Analyze adoption, funnel, and partner-feedback data to identify friction in incubated routes and recommend targeted fixes
• Prepare initial analyses, findings, and recommendations for review by more experienced product professionals
• Conduct pre and post-implementation analysis to compare expected partner outcomes with actual results
• Plan, support, and execute user acceptance testing for process and platform changes, including API integrations
• Document test outcomes, defects, and gaps; assess whether solutions meet business requirements and deliver the intended partner experience
• Build productive working relationships with external partners and cross-functional teams across sales, channel, operations, engineering, and UX
• Consolidate partner and stakeholder feedback to surface trends and underlying business issues; communicate progress, risks, and recommendations clearly
• Represent the assigned incubation area in working forums; escalate unresolved issues when additional support or decisions are required

Requirements:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
• Basic ability to work independently and manage ones time
• Basic knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods
• Basic knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
• Basic knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc
• Bachelor's degree in business administration or a related field
• 0-2 years experience required
• PMI or PMP certification preferred