Business Operations Manager (Finance & Analytics)

Metabase is hiring a Business Operations Manager for its Finance & Analytics team. The role leads analytical projects to define business metrics and understand performance, while owning and improving a finance operations area through reliable, increasingly automated processes.

Responsibilities:

• Leading analytical projects that change how we understand the business. Examples include:
• Adapting our ARR definition as our business model evolves
• Evaluating the health of our sales and marketing funnel
• Finding relationships between product initiatives and expansion or churn
• Owning a traditional finance domain (such as Accounting or Tax). This will involve a combination of operational work, managing external experts, and evaluating the overall health of the operation
• Automating the workflows in your domain so our operational and compliance requirements take as little manual effort as possible. Our aspiration is that areas of traditional finance are treated similarly to analytical systems: a set of inputs that are transformed via defined logic to produce a targeted outcome or insight
• Leading cross-functional projects to tackle operational problems as they arise

Requirements:

• You think in systems: you understand how pieces fit together, build reliable processes, and automate repetitive work
• You think in terms of numbers and are comfortable in a wide range of analytical domains, whether that's financial modeling, doing intermediate statistical analysis, reviewing the methodology of external vendors, or transforming raw data. You can spot inconsistencies quickly, and enjoy getting to the right answer
• You know how to use AI to improve efficiency, and enjoy experimenting with novel applications of the technology. Just as importantly, you know the limitations of AI and don't use it as a substitute for your own thinking
• You learn fast. For example, you don't need to be an accountant, but you can learn the rules of accounting (or other specialist domains) and apply them to day-to-day problems
• You are adept at managing vendors, building strong relationships, and holding them accountable when needed
• You have strong organizational skills with a high attention to detail: you enjoy checking items off your checklist, and can seamlessly balance multiple threads of work
• Minimum 3–5 years experience, preferably in a high-growth startup
• Strong quantitative undergraduate degree
• Based in the US, Canada, or UK
• Low-ego attitude: no job should be too small or too large
• SQL experience strongly preferred
• (nice-to-have: analytics engineering experience)
• (nice to have: MBA)
• Nice-to-have: some familiarity with accounting principles or coursework