Business Systems Analyst II - Clarity (Remote)

First Citizens Bank is hiring a Business Systems Analyst II to provide advanced technical and operational support for its enterprise PPM tool, Clarity. The role assesses business requirements, implements functional specifications, and supports reporting and analysis to ensure solutions meet bank objectives.

Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output
• System Support - Provides daily technical support for systems by responding to inquiries, ensuring processes run smoothly, and working to continuously improve the end-user experience. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units
• Identifying Requirements - Determines system requirements and communicates them through the use of specifications, reports, project plans, or other forms of documentation. Ensures compliance through monitoring and analysis
• Reporting - Produces reports based on data analysis, user input, and system testing. Identifies patterns, discrepancies, and areas of improvement

Requirements:

• Bachelor's Degree and 1 years' experience OR High School Diploma or GED/Equivalent and 5 years' experience in System Support, or Analytics, or
• Functional expertise of Clarity or similar PPM tool
• Experience working as a BSA, representing business side
• Familiar with configurations
• Reporting background
• Data stewardship experience
• Familiar with Power BI
• Experience with SQL (considered a plus)