Field Applications Engineer

IronRidge, an Enstall company, designs and manufactures structural hardware for residential and commercial solar systems. The Field Applications Engineer supports business growth through technical product application support, customer visits, demonstrations, sales collaboration, and training, while providing product and market feedback to internal teams.

Responsibilities:

• The Field Applications Engineer is primarily responsible for cultivating business opportunities through activities such as technical product application support, product demonstrations, joint calls with sales personnel, direct customer visits, and product training. The FAE diligently expands IronRidge's network of influence and leverages their expertise to continually promote the IronRidge value proposition
• Plan territory technical sales visits, events, trainings
• Generate training reports to ensure all customer and sales engagements are being accounted for and captured
• Coordinate and provide on-the-job (OJT) training for new opportunities on the ground and rooftop
• Provide customer feedback on improvements to products and/or training content
• Leverage professional network, coordinating training and with non-competing solar manufacturers in an effort to generate product demand
• Organize and assist in the development of curriculum for new products/services, including reference library, multimedia visual aids, and other educational material
• Maintain records as needed and report on relevant changes in the weekly meeting to keep everyone appraised of changes in products, market trends, and code compliance
• Regularly report on competitive landscape of region and other market intelligence
• Design PV layouts in IR and other PV design software to support Sales, Distributors, and End Users
• Accurately document application support questions and calls
• Provides feedback to Engineering and Product Teams for product development
• Perform any additional duties as assigned

Requirements:

• Three to five years related experience and/or training or a bachelor's degree from a 4-year college or university; or equivalent combination of experience and education
• Ability to read, analyze, and interpret professional journals, technical installation and engineering, procedures, and governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Familiarity with Salesforce (CRM systems), and MS Excel and able to learn and adapt to a variety of software tools
• Competency in solar layout, design, mounting, waterproofing, and racking for residential and light commercial installations
• Ability to speak in public to small and large groups
• OSHA 10 Construction required
• NABCEP certification a plus
• Spanish a plus