Business Process Analyst Senior

General Dynamics Information Technology (GDIT) is hiring a Senior Business Process Analyst to support secure government and defense environments. The role gathers and analyzes requirements, develops process and data visualizations, supports Power Platform solutions, and contributes to testing, deployment, and enterprise initiatives.

Responsibilities:

• Gather and analyze business requirements from stakeholders to understand their needs and objectives
• Conduct thorough data analysis to identify trends, patterns, and insights to support decision-making processes
• Develop detailed business process models, workflows, and diagrams to visualize current and future state processes
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables
• Assist in the design, development, and implementation of new systems, processes, and tools
• Create and maintain documentation such as business requirements documents, user stories, and test cases
• Facilitate meetings and workshops with stakeholders to gather requirements, resolve issues, and communicate project status
• Provide ongoing support and training to end-users on implemented solutions
• Review and analyze system specifications to understand testing requirements
• Develop test plans, test cases, and test scripts based on project documentation
• Execute test cases and report defects, ensuring thorough coverage of software functionality
• Collaborate with developers and stakeholders to resolve issues and improve product quality
• Conduct functional, regression, and performance testing as necessary
• Participate in meetings and discussions to provide input on project status and quality concerns
• Document testing processes, results, and findings for future reference
• Conduct market research and competitor analysis to identify industry trends and opportunities
• Assist in the preparation of business cases, feasibility studies, and project plans
• Participate in quality assurance activities such as user acceptance testing and system validation
• Develop deployment support documentation
• Work with the management to develop deployment specifications and configurations
• Analyze and troubleshoot deployment issues in a timely manner
• Act as customer contact for deployment-related inquiries and issues
• Install and test hardware as required

Requirements:

• Secret
• 8 + years of related experience
• Yes
• BA/BS in Computer Science, Information Technology, or related field
• 8+ years of experience in Power BI & Power Platform
• Proficiency in Microsoft Power Platform, including Power BI development
• Proficiency with business intelligence and data visualization tools (e.g., Tableau, Power BI)
• Proficiency in business analysis tools and techniques such as process mapping, data modeling, and requirements elicitation
• Demonstrated ability to manage the technical systems engineering life cycle(s) including requirements analysis, configuration, design, development, testing and deployment of systems
• Demonstrated ability to troubleshoot high-level technical and non-technical issues. Experience in evaluating, testing, deploying and maintaining both custom developed and third-party software upgrades
• Demonstrated ability in creating and maintaining system architecture and troubleshooting documentation
• Demonstrated ability to prepare plans and assessments, such as management engineering plans, integrated support plans, and implementation plans.  Develops integrated system requirements and proposed design solutions
• Researches and documents analysis in technical reports and presents findings and recommendations to meet program requirements
• Anticipates and addresses problems of systems integration, compatibility, and multiple platforms
• Troubleshoots and resolves performance problems
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Excellent communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels
• Proven ability to manage multiple projects simultaneously and prioritize tasks in a fast-paced environment
• Previous experience with Agile methodologies such as Scrum or Kanban
• Familiarity with software development lifecycle (SDLC) and testing methodologies
• ISTQB or similar certification
• Understanding of web technologies and architectures
• Excellent communication and presentation skills
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies and methodologies
• Certification in Business Analysis (e.g., CBAP, CCBA) is a plus