Senior Order-to-Cash Business Analyst

ExaSlate is seeking a Senior Order-to-Cash Business Analyst to work with stakeholders on requirements and solutions across the end-to-end O2C lifecycle. The role leads discussions, documents current- and future-state processes, identifies improvement opportunities, and coordinates business and technology teams.

Responsibilities:

• Lead discussions and working sessions with business stakeholders across the end-to-end Order-to-Cash process
• Gather, analyze, clarify, and document business requirements
• Understand current-state business processes and help define future-state requirements
• Identify process gaps, dependencies, issues, and opportunities for improvement
• Translate business needs into clear functional/business requirements for technical and project teams
• Coordinate with business, functional, and technical stakeholders throughout the project lifecycle
• Facilitate requirements workshops and drive discussions to decisions and actionable next steps
• Maintain requirements, process documentation, decisions, issues, and follow-up items
• Take ownership of assigned O2C workstreams and independently drive activities to completion
• Serve as a bridge between business users and project/technology teams

Requirements:

• Strong end-to-end Order-to-Cash (O2C) business process knowledge
• Senior-level Business Analyst / Business Process Analyst experience
• Demonstrated experience independently leading requirements-gathering sessions and stakeholder discussions
• Strong requirements elicitation, analysis, and documentation skills
• Ability to understand business processes, identify gaps, and translate business needs into actionable requirements
• Excellent verbal and written communication skills
• Strong stakeholder-management and facilitation skills
• Ability to work independently and take ownership with minimal supervision
• Experience working in an SAP environment, ideally SAP S/4HANA
• Experience supporting large-scale ERP or business-transformation initiatives
• Experience with complex enterprise Order-to-Cash processes
• Candidates should be comfortable discussing the O2C lifecycle, including areas such as:
• Customer/Order Management → Pricing → Credit → Fulfillment/Delivery → Shipping → Billing/Invoicing → Accounts Receivable/Payment → Returns/Credits/Disputes