Business Analyst - Infor Syteline

ProMach is a packaging performance and automation company seeking a Business Analyst to support internal stakeholders and ensure smooth IT project execution. The role defines, analyzes, validates, and documents business needs; collaborates with functional and technical teams; and supports scalable solutions, enhancement requests, QA testing, rollout, and user training.

Responsibilities:

• Perform business process design and requirements definition in conjunction with functional teams
• Define and document requirements for process changes and development needs with necessary technical detail
• Analyze and prioritize enhancement requests by identifying existing solutions and/or alternative solutions that optimally address the business needs and work with technical resources to fulfill enhancement requests
• Communicate effectively with internal teams and external clients to deliver functional requirements
• Act as a liaison between functional team and technical resources for enhancements
• Provide functional requirements to development team and perform QA testing of requested enhancements
• Manage scope and requirements throughout the project life cycle
• Assist in operational roll out and user training for new functionality and tools

Requirements:

• Bachelor's degree in technology, business, or related field
• 5+ years of experience with Business Analysis for software systems and applications, and proven experience interpreting customers' business needs and translating them into application and operational requirements
• Strong analytical and problem-solving skills
• Strong communication skills and excellent customer service orientation
• Detail orientated and well organized
• High degree of reliability and timely completion of tasks
• Previous experience with ERP implementations, especially in a manufacturing organization