Senior Network Engineer

Humana is seeking a Senior Network Engineer to manage, optimize, and support its SolarWinds platform. The role includes maintaining monitoring systems, developing SQL reports and dashboards, troubleshooting performance issues, and partnering with teams to improve monitoring and reporting.

Responsibilities:

• Basic to intermediate knowledge of networking fundamentals
• Install, configure, upgrade, and maintain SolarWinds network monitoring systems and modules
• Develop, optimize, and troubleshoot SQL queries to generate custom and ad-hoc reports
• Design, create, and maintain dashboards in SolarWinds to visualize performance metrics, alerts, and system status
• Troubleshoot and resolve SolarWinds performance issues, ensuring optimal functionality and reliability
• Analyze monitoring data to identify trends and recommend improvements
• Collaborate with internal teams to assess monitoring and reporting needs and deliver solutions
• Document system configurations, processes, troubleshooting steps, and reporting procedures
• Provide subject matter expertise and guidance on SolarWinds best practices and capabilities
• Support ongoing system enhancements, patches, and integrations
• Mentor and train junior team members as required

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
• 5+ years extensive hands-on experience with SolarWinds products (e.g., NPM, NCM, SAM)
• Advanced proficiency in SQL for developing, optimizing, and troubleshooting queries and reports
• Proven experience installing, upgrading, maintaining, and troubleshooting SolarWinds environments to ensure optimal performance, reliability, and availability
• Experience designing and maintaining dashboards in SolarWinds
• Solid understanding of network infrastructure, protocols, and monitoring concepts
• Excellent analytical, problem-solving, and communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Relevant certifications in SolarWinds or network administration
• Experience with ITIL or similar service management frameworks
• Thousand Eyes
• LiveAction, LiveNx and LiveWire
• Viavi
• Splunk
• Cisco/Aruba/Palo Alto/Fortinet
• Shell Scripting or Python
• AI Skills
• Linux
• Github/ADO/CICD