Field Service Engineer I

JBT Marel is a food and beverage technology company focused on sustainable innovation and transforming the future of food. The Field Service Engineer I installs, tests, modifies, and troubleshoots autonomous vehicle systems and related equipment, while providing customer training and collaborating with engineering teams. The role requires frequent domestic and international travel to customer sites.

Responsibilities:

• Install autonomous vehicles and peripheral equipment (chargers, I/O panels, operator interfaces, etc.)
• Perform system testing, debugging, and validation to ensure optimal performance
• Travel (60-75% of the time) domestically and internationally to customer sites
• Modify equipment and software
• Troubleshoot, define and seek resources to recognize and resolve electrical, mechanical and/or software improvement opportunities with system components
• Make software and hardware adjustments
• Monitor system performance metrics
• Perform customer training
• Interface with customers
• Collaborate with other engineers on projects

Requirements:

• BS or BSET in Engineering (Software, Electrical, Mechanical, Industrial, Robotics, Computer Science, Computer Engineering, Mechatronic, etc.)
• Minimum 2+ years of full-time engineering work experience
• Ability to read and interpret engineering drawings
• Prior software experience required (C, C++, MATLAB, Python, Visual Basic preferred)
• Proficiency in Microsoft 365
• Ability to write reports, business correspondence, and procedure manuals
• Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Proficiency in CAD required (AutoCAD preferred)
• Valid driver's license required